About Casoola Casino – Who We Are

Welcome to Casoola

At Casoola, we built something we're genuinely proud of: an online casino that puts players first, wraps them in a massive game library, and keeps things simple from the moment they land on our homepage. Whether you're chasing jackpots, exploring our live dealer floor, or just looking for a place to spin some slots on your lunch break, we've designed every corner of our platform to make that experience as smooth and enjoyable as possible.

We launched in 2020 with a clear vision — to create a destination that feels welcoming, honest, and packed with value. Today, our Casoola Casino platform serves players across Austria, Norway, Poland, Canada, Australia, New Zealand, Hungary, Czechia, Switzerland, and beyond, accepting ten fiat currencies plus a full suite of cryptocurrencies. If you're looking for a casino that speaks your language and accepts your preferred payment method, chances are we've already thought of you.

Our Game Library – Over 1,300 Titles and Counting

Games are at the heart of everything we do. Right now, our Casoola library spans more than 1,300 titles sourced from over 130 software studios — and we're always adding more. From classic three-reel slots to feature-packed Megaways engines, from rapid-fire instant games to a sprawling live casino floor, you'll find something that fits your mood every single time you log in.

Slots and Specialty Games

At Casoola, we organise our slots into dedicated rails so you never have to scroll endlessly. Our Top, New, Popular, Bonus Buys, and Megaways categories put the best titles right where you need them. The ten largest studios powering our slot catalogue include Spinomenal, Playtech, Pragmatic Play, Fazi, Yggdrasil, VoltEnt, Red Tiger, Hacksaw Gaming, Amusnet, and CT Interactive — names you know and trust.

We also carry scratch cards, video poker, keno, and a full virtual sports suite, so there's always something fresh to try beyond the standard slot reel. Scratch cards, unusually, sit in our top contribution band at 100% — the same as slots — which means you can use bonus funds on them without any penalty to your wagering progress.

Our Casoola Jackpot Section

Jackpots are a first-class product on our platform. We've dedicated six separate rails and a main-navigation item entirely to progressive and daily prize pools:

  • Hot Jackpots
  • Lucky Jackpots
  • New Jackpots
  • Drops and Wins
  • Daily Jackpots
  • Jackpot Play

Whether you prefer fast-dropping daily prizes or the slow build of a network progressive, our Casoola Casino jackpot section has a rail for you.

Our Live Casino Floor

Our live casino is one of the largest features on the Casoola platform. We run more than 200 live tables organised into intuitive rails: Top Live Casino (159 tables), Roulette (201 tables), Gold Saloon (17 exclusive tables), plus dedicated sections for Blackjack, International Tables, Game Shows, Baccarat and Dice, and Poker.

The Gold Saloon is something we're especially proud of — it's our signature live environment featuring Roulette VIP, standard Roulette, Blackjack, Blackjack 2, Baccarat, and a jackpot-carrying Gold Saloon Vegas table. Beyond the Saloon, you'll find Speed Roulette, Mega Roulette, Mega Fire Blaze Roulette Live, Super Stake Roulette 5000x, Gates of Olympus Roulette, Ruby Blackjack, and more. Live studio power comes from Pragmatic Live, Playtech, Imagine Live, OnAir, VivoGaming, Sa Gaming, and others.

Sports Betting at Casoola

We're not just a casino. Our Casoola sportsbook covers thousands of live events across football, tennis, e-sports, American football, ice hockey, baseball, boxing, basketball, cricket, darts, golf, and more. At any given moment you'll find football alone running over 1,200 live events, with tennis close behind at 376. Our bet slip includes a booking code field, Featured Leagues, time filters (Today / 3h / 6h / 24h / Tomorrow), and per-event Over/Under lines — everything a sports bettor needs in one clean interface.

Bonuses and Promotions

Our Welcome Bonus

We greet every new player with a welcome package that includes a 100% match bonus up to EUR 500 plus 200 Free Spins. The maximum bonus amount scales with your currency — up to PLN 2,250, NOK 5,000, AUD 750, CAD 750, CHF 550, CZK 12,500, HUF 200,000, NZD 1,000, or USD 500. A minimum qualifying deposit of EUR 20 (or currency equivalent) is required to activate the offer.

Here at Casoola, we drip-deliver the free spins over ten days in batches of 20 per day so the excitement keeps going long after your first deposit. The bonus itself is not activated automatically — you choose to claim it from your profile, which means you stay in control from the start. The welcome wagering requirement is 35x on the combined deposit and bonus, with free-spin winnings at 40x, and you have 10 days from activation to complete it. For a full breakdown of all available offers, visit our Casoola bonus page.

We also run a separate Crypto Welcome Bonus of 200% up to 3,000 USDT for players who prefer to deposit in digital currency — one of the most competitive crypto offers on our platform.

Ongoing Promotions and Gamification

Promotions at Casoola Casino go far beyond a single welcome offer. Our promotions page is filtered by Casino, Sport, Crypto, and Specials, and the footer surfaces seven distinct promotional areas:

  • Casino Promotions
  • Sport Promotions
  • Challenges
  • Collections
  • Shop
  • Tournaments
  • VIP Club

Our gamification stack occupies seven navigation items and includes Challenges, Tournaments, Spin Rally, Wheel of Fortune, the Shop, Collections, and the VIP Club. Spin Rally runs on a live countdown and drives site-wide engagement. The Wheel of Fortune awards one spin per EUR 100 wagered, capped at three spins per day. The Shop lets you spend loyalty coins — earned at 1 coin per EUR 10 wagered plus 5% of every deposit — on bonus offers.

Our VIP Programme

We reward our most active players through a five-tier VIP structure. The levels are named Beginner, Amateur, Professional, World Class, and Legend, and they come with meaningful benefits that grow as you climb. At the top of the ladder, a Legend member withdraws up to EUR 1,500 per day and EUR 20,000 per month — compared to EUR 500 per day and EUR 7,000 per month at entry level.

VIP rank at Casoola is earned through real play. We calculate your level based on activity across the 90 days before each withdrawal request, factoring in your deposit-to-withdrawal ratio and bonuses received. Benefits include a personal VIP manager, higher withdrawal limits, personalised offers, cashback, on-site promotions, and 24/7 live chat access.

Payments – Fast, Flexible, and Secure

We've worked hard to make banking at Casoola Casino as flexible as possible. Below is a quick overview of what we offer:

CategoryDetails
Deposit MethodsVisa, Mastercard, EPS, Bank Transfer, Revolut, MiFinity, and 11 cryptocurrencies (BTC, ETH, LTC, USDT, USDC, BNB, DOGE, ADA, SOL, BCH, TRX)
Withdrawal MethodsBank Transfer, Revolut, Skrill, MiFinity, Crypto
Minimum DepositEUR 10 on most methods
Minimum WithdrawalEUR 10 fiat / EUR 20 crypto / EUR 60 Bitcoin
Processing TimeUp to 3 business days (processed Mon–Fri, 06:00–17:00 GMT)
Currencies AcceptedEUR, USD, HUF, NOK, PLN, CAD, NZD, CZK, AUD, CHF, GBP + crypto

We accept EPS specifically for our Austrian players — a detail that reflects how seriously we take localisation. Wherever you are in our supported markets, you'll find a payment method that feels native to you.

Customer Support – We're Always Here

We know that questions don't keep business hours, which is why our Casoola support team is available 24 hours a day, 7 days a week. You can reach us through the following channels:

  • Live Chat: Available 24/7 directly on our platform
  • Email: support@casoola.com
  • FAQ / Help Centre: A self-service knowledge base for instant answers

Our support team operates in English, which is also the binding language of our Terms and Conditions — ensuring complete clarity in every interaction we have with our players.

Responsible Gaming

We take responsible gaming seriously. At Casoola Casino, we provide tools that put you in control of your own play — because a healthy relationship with gaming is the foundation of genuine entertainment. If you ever feel that your gaming habits need a second look, our support team is ready to help you access the right tools and resources.

Why Play With Us?

There are plenty of online casinos out there. Here's why players choose to stay with us at Casoola:

  • Over 1,300 games from 130+ software providers
  • 201 live dealer tables including our exclusive Gold Saloon
  • Six dedicated jackpot rails for every type of prize hunter
  • A fully integrated sportsbook with 1,000+ live events daily
  • 10 fiat currencies plus 11 cryptocurrencies accepted
  • A 100% Welcome Bonus up to EUR 500 + 200 Free Spins
  • Seven gamification features including Tournaments, Spin Rally, and the VIP Club
  • 24/7 live chat support and a dedicated email line
  • Desktop and mobile web — no app download required

Join us at Casoola Casino and experience an online gaming environment built with genuine care for the player. Getting started is quick and easy — simply sign up and we're here every day, ready to make your next session the best one yet.

Frequently Asked Questions

What currencies does Casoola accept?

We accept EUR, USD, HUF, NOK, PLN, CAD, NZD, CZK, AUD, CHF, and GBP, plus eleven cryptocurrencies including BTC, ETH, USDT, DOGE, and SOL.

How many games are available at Casoola Casino?

Our current library contains over 1,300 games from more than 130 studios, including slots, live dealer tables, jackpot games, scratch cards, video poker, and virtual sports.

How do I claim the welcome bonus at Casoola?

After making a qualifying deposit of at least EUR 20, head to the My Bonus section of your profile and manually activate the offer before placing any bets. The bonus credits immediately upon a successful qualifying deposit.

What payment methods does Casoola Casino support for withdrawals?

We process withdrawals via Bank Transfer, Revolut, Skrill, MiFinity, and cryptocurrency. Requests are handled within 3 business days during our Monday–Friday processing window (06:00–17:00 GMT).

Is there a mobile version of Casoola?

Yes — our full platform is available as a mobile web experience optimised for smartphones and tablets. No app download is needed; simply open your browser and play directly from our site.